Before You Delete Your Account
Please note: Account deletion is permanent and cannot be undone. Once your deletion request is processed:
Data That Will Be Deleted:
- Your personal profile information (name, photo, contact details)
- Account credentials and login information
- Personal preferences and app settings
- Direct messages and private communications
Data That Will Be Anonymized (Mapped to "Deleted User"):
- Society notices and announcements you created
- Expense records and financial transactions you added
- Maintenance requests and complaints you submitted
- Comments and replies on community posts
- Voting records and poll responses
- Society management data and records you created
Data That May Be Retained:
- Legal compliance records (up to 7 years as required by law)
- Anonymized analytics data for service improvement
- Transaction records for accounting purposes (if applicable)
Important: While your personal information will be permanently deleted, content you created (notices, expenses, etc.) will remain in the system but will be attributed to "Deleted User" to maintain data integrity for other residents. This ensures society records remain complete while protecting your privacy.
Processing Time: Account deletion requests are typically processed within 30 days of submission. You will receive email confirmation once the deletion is complete.